1. Statement on personal data protection
Your privacy is important to us and we want you to feel safe when visiting our pages. In the following, we inform you about the purposes for which we collect and use your personal data and how you can monitor these procedures and exercise your rights. You can access and print our personal data protection statement at any time via the Data Protection link at the bottom of our website.

Our IT systems are protected by technical and organizational measures against unauthorized access, modification or dissemination of your data, as well as against loss or deletion.

ranc-ramarin.hr uses the so-called “cookies” (eng. cookies). In the text below, you can learn more about cookies, how we use them and how you can control them.

By using this website, you consent to the use of cookies in accordance with our cookie notice. If you do not agree to the use of cookies, please disable them by following the instructions in the section of this document where we describe the opt-out process, so that cookies from this website stop being stored on your device.

2. Purposes and legal basis of data processing
During your visit to the ranc-ramarin.hr website, we collect certain types of information, which may include the name of the operating system you are using, the name of the browser, the type of device through which you are visiting our site, etc. We use this information to improve our site and your user experience and we use exclusively for these purposes or for the purposes of our own marketing. We do not forward the data. Also, any other information you voluntarily provide us on our contact page or by commenting on our articles is secure.

Processing is carried out in accordance with the General Data Protection Regulation and Croatian laws and regulations.

3. Basic contexts in which the processing is performed
Central database of people who contacted us through the website

Cookies and web analytics
Direct marketing

4. Central database of people who contacted us through the website
We store your personal data in our central database when you make an inquiry, request an offer or engage in certain activities on our site, such as subscribing to the newsletter, posting comments on an article, registering for a workshop or conference that we organize. Depending on the type of activity, you most often share information with us such as name, surname, email address, phone number or some other type of contact.

We process this data as necessary for the purpose of concluding or executing a contract with you and fulfilling your other requests. Data is also processed on the basis of our legitimate interests to improve business, according to the instructions explained below. The data is available only to those employees who need it to perform their work.

For the preparation and conclusion of the contract, we need at least your name, surname and official address, so that we can identify you. To issue an offer for the purpose of issuing R1 invoices to craftsmen and self-employed persons, we need an OIB. If you pay by card, we process your bank details in a secure and confidential manner using the card payment module – PayWay.

In order to realize our claims against the banks (card issuers), after a successful transaction, we receive the following data from the WSpay™ and PayWay platforms: first and last name of the cardholder, address and contact number of the cardholder, email, IP address, type of credit card (Maestro , Visa, etc.), the card issuer (bank) through which the transaction was made, the installment number for the authorized transaction, the masked number of the card with which the payment was made, whether the card belongs to the card issuer through which the authorization was performed and the authorization number.

5. Cookies and web analytics
On our website, we use necessary and functional cookies to enable certain technical features and thus provide you with a positive user experience. We use analytical cookies that allow us web analytics, i.e. analysis of the use of our pages, which we perform in order to improve the quality and content of the services offered, and we use marketing cookies for the purpose of using remarketing on display networks and advertising on social networks.

We use the Google Analytics service to process this data for analytical purposes. In accordance with the contract with us, Google does not use this data for any other purpose and acts as a processor exclusively on our behalf. In accordance with its membership in the so-called Privacy Shield (“Privacy Shield”), a cooperation program between the European Union (EU) and the United States of America (USA), Google takes all necessary measures to protect data. The service provider is:

Google LLC
1600 Amphitheater Pkwy
Mountain View, California 94043, USA

You can find more information about the “Privacy Shield” program on the website of the Agency for Data Protection.

6. Which cookies do we use and for what purposes
On our website, we use necessary and functional cookies to enable certain technical features and thus provide you with a positive user experience. We use analytical cookies that allow us web analytics, i.e. analysis of the use of our pages, which we perform in order to improve the quality and content of the services offered, and marketing cookies for the purpose of using remarketing on display networks and advertising on social networks.

7. How you can manage cookies
In your Internet browsers, you can delete cookies and manage the general settings for saving cookies, here are links to the instructions of the popular browsers Firefox, Chrome, Safari.

If you want to manage cookies from our website, you can turn off analytical cookies, and if you do not want to accept third-party cookies placed on several of our pages, you can use alternative options.

Deletion and management in browser settings
Most web browsers enable a complete ban on cookies or a ban on third-party cookies. If you disable all cookies in your browser, many of the sites you visit on the Internet will not function properly, including ours. By prohibiting third-party cookies, you increase the protection against tracking on the Internet, while it is possible to limit the availability and quality of external content, but there will be no difference on our website.

Web analytics of the .ranc-ramarin.hr domain and opt-out option
Analytical cookies and web analytics, i.e. statistical reports that enable us, help us to make our pages and content better. If for some reason you object to our use of cookies for these purposes, you can turn off that type of cookie here and we will delete them and no longer store them on your device until you turn them back on here.

Analytical cookies of the .ranc-ramarin.hr domain are currently being stored on your device. Turn them off here if you want.

8. Direct marketing and Ranch Ramarin
Direct marketing is a form of information and advertising that we address directly to our narrow and wider public through various channels, for example by mail or e-mail, as well as to potential clients who have previously expressed interest in our products or services. We use the data that you shared with us as part of previous cooperation or that you gave us yourself in order to receive our newsletters.

We base the processing of your data for direct marketing purposes on our legitimate business interest, as explained below.

As part of direct marketing, we send you information for the following purposes and through the following channels:

To all our subscribers of the ranc-ramarin.hr newsletter, we send notifications about the opening of job vacancies, information about the services we offer, news from the company or invitations to workshops and conferences we organize.

Information about your e-mail, and the name and surname to which we send the newsletter, we received from you when you filled out the newsletter form on our website or when you participated in one of the workshops, lectures or conferences that we organized. At any time, you can object to the processing of your personal data for these purposes, or cancel receiving our newsletter in the ways described below.

At any time, you can object to the processing of your data for individual or all channels of our direct marketing. The objection can be highlighted in the manner described below in i . Additionally, you can object to receiving the newsletter at any time by clicking on the unsubscribe link in any newsletter.

To deliver newsletters, as well as to manage recipient lists and record complaints (i.e. unsubscribe), Ranch Ramarin uses the Mailchimp platform and services of the company “The Rocket Science Group, LLC” from the USA, which, in accordance with the contract with Inchoo, is the processor and acts exclusively at our behest and takes all necessary measures for data protection in accordance with its membership in the “Privacy Shield” cooperation program between the EU and the USA.

The service provider is:

The Rocket Science Group LLC
675 Ponce De Leon Ave NE, Suite 500
Atlanta, Georgia 30308, USA

You can find more information about the “Privacy Shield” program on the website of the Agency for the Protection of Personal Data.

9. External links and cookies
By using external links on our websites, for example social networks or YouTube, you will be redirected to external domains that may use cookies, over which we have no influence. We do not receive data collected with the help of cookies and similar technologies on these domains from their owners or managers.

For more information about the cookies used and management options, please check the cookie statements and policies of the visited domains.

10. Period in which personal data will be stored
We store your data as long as there is a purpose for storage and processing:

Contract documentation (bookkeeping documents): 11 years (accounting regulations)
Personal data entered in the comment form: until the data owner requests deletion
Inquiries as part of potential cooperation, support, provision of information about doing an internship or job inquiries: until the data owner requests deletion
If there is a tax liability for some type of data, which is required for the execution of the sales contract, the storage period is extended to 10 years in accordance with tax regulations and the processing of such data is limited during that period.

If the same data is used for different purposes, we keep it until the end of the later storage period; however, we stop using them for other purposes for which the (shorter) storage period has expired. After the data retention period expires, your data that is no longer needed is either irreversibly anonymized (and anonymized data can be retained) or deleted / destroyed in a secure manner.

11. Rights of respondents
Regarding the collection and processing of your personal data, we provide you with the following rights:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
The right to restriction of processing
The right to data portability
Objection rights
Right of access
You have the right to receive confirmation from us as to whether personal data relating to you are being processed and, if such personal data are being processed, you have the right to access the personal data and the following information: purpose of processing, categories of personal data in question, recipients or categories of recipients of personal data, the period in which personal data will be stored, information about your rights and data sources if they were not collected from you.

If your data is transferred and processed outside the EU, you have the right to information about the appropriate protective measures.

When possible, you may receive a copy of the personal data being processed.

Right to rectification
You have the right to obtain from us the correction of incorrect personal data relating to you, which we are obliged to carry out without undue delay. Taking into account the purposes of the processing, you have the right to supplement incomplete personal data, including by providing an additional statement.

Right to erasure (“right to be forgotten”)
You have the right to obtain from us the deletion of personal data relating to you, without undue delay, if there is no legitimate reason for further processing of such data on our part (for example, if the data is no longer necessary in relation to the purposes for which it was processed). If such a legal reason does exist, we will inform you in detail about it as part of the response to your deletion request.

The right to restriction of processing
You have the right to obtain from us the restriction of the processing of your personal data in the following situations: if you dispute the accuracy; if the processing is not legal, and you object to the deletion; if you request them to establish, exercise or defend legal claims, and we do not need them for processing; if you have filed a complaint regarding the processing of your personal data and are awaiting confirmation.

The right to data portability
You have the right to receive data relating to you and which you have provided to us in a structured, commonly used and machine-readable format and to transfer them to another service provider, i.e. a data controller, if the following conditions are met: the processing is based on your consent or on a contract and in addition, it is carried out in an automated way.

When exercising your rights to data portability, you have the right to direct data transfer from us to another data controller if this is technically feasible.

The right to object
If the processing of your personal data is based on the fulfillment of our legitimate interests, you have the right to object at any time to such processing of personal data to the extent that the processing relates to your data. If you make such an objection

related to direct marketing – we will not further process your personal data for the purpose of direct marketing;
related to other cases of legitimate interest – we will not further process your personal data for the purpose to which the complaint relates, unless we prove that there are compelling legitimate reasons for processing that go beyond your interests, rights and freedoms or if this is necessary for setting up, achieving or the defense of our legal claims
12. Contacts: how you can exercise your rights
Ranch Ramarin d.o.o.
Gardunska street 18
35212 Garčin, Croatia
E-mail: info@ranc-ramarin.hr

As a user of our services and a visitor to our website, you have the right to receive information about the handling of your personal data and make requests to exercise your rights.

For basic information, corrections or other questions regarding your personal data, you can contact us by phone or e-mail at info@ranc-ramarin.hr.

We will process your inquiries and requests without undue delay and in accordance with legal obligations, and we will inform you about the measures we have taken.

You can also exercise your rights through a complaint to the supervisory authority regarding the processing of your personal data. In the Republic of Croatia, it is the Personal Data Protection Agency, Martićeva ulica 14, 10 000 Zagreb, on whose website you can find additional information on how to contact.

10. Additions and changes
This data protection statement can be changed from time to time in order to bring it into line with the actual situation and legal regulations. In case of significant changes, we will take appropriate measures to inform you in a timely and appropriate manner about all such amendments and changes.

Date of last modification: 5/5/2018.