{"id":3155,"date":"2025-04-02T14:47:01","date_gmt":"2025-04-02T12:47:01","guid":{"rendered":"https:\/\/www.ranc-ramarin.hr\/loyalty\/"},"modified":"2026-01-10T12:26:39","modified_gmt":"2026-01-10T11:26:39","slug":"loyalty","status":"publish","type":"page","link":"https:\/\/www.ranc-ramarin.hr\/en\/loyalty\/","title":{"rendered":"Loyalty App"},"content":{"rendered":"

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Ran\u010d Ramarin Loyalty Programme<\/strong><\/h2>\n<\/div><\/div>
<\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]The Ranch Ramarin Loyalty app is your digital passport to a world of exclusive benefits and rewards. As a member of our loyalty program, you earn points for every visit and use of our ranch services, which can be redeemed for valuable rewards. <\/span><\/p>\n

Join the Ranch Ramarin Loyalty Programme today and start your journey toward rewards and unforgettable experiences.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=”1\/2″]

\"Google<\/div><\/div><\/div><\/div><\/a>[\/vc_column_inner][vc_column_inner width=”1\/2″]
\"Preuzmi\"<\/div><\/div><\/div><\/div><\/a>[\/vc_column_inner][\/vc_row_inner]
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Benefits of Our Loyalty App<\/h2>\n

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Points and Rewards<\/h3>
Earn points by dining at our restaurant, which can be exchanged for activities and discounts on ranch services.<\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
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Easy to Use<\/h3>
Track your points, book reservations, and receive personalized offers \u2013 all within a simple and intuitive app.<\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
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Personalized Notifications<\/h3>
Be among the first to know about special events, promotions, and news at the ranch.<\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/3″]
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Exclusive Benefits<\/h3>
Gain exclusive access to special events and offers reserved for loyalty program members.<\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
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Online Reservations<\/h3>
Easily book a table in the restaurant, sports activities, or horseback riding sessions.<\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
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Save Money<\/h3>
By using our app, you enjoy significant savings on all ranch activities.<\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner]
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How It Works<\/h2>\n

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Download the App<\/h3>
Get our app for free from Google Play or the App Store.<\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/4″]
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Create an Account<\/h3>
Simple registration with your basic information.<\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/4″]
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Collect Points<\/h3>
Earn points for every visit and activity at the ranch.<\/div><\/div><\/div>[\/vc_column][vc_column width=”1\/4″]
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Enjoy Rewards<\/h3>
Use your points for discounts, free services, and exclusive benefits.<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1743634062670{background-color: #F7F7F7 !important;}”][vc_column]
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Frequently Asked Questions<\/h2>\n

[\/vc_column_text][vc_toggle title=”What is the Ranch Ramarin Loyalty App and what is it for?” css=””]The Ranch Ramarin Loyalty app is a loyalty programme that lets you earn points for using services at Ranch Ramarin, which you can redeem for rewards, discounts, and free services. The app also allows online reservations for activities such as horseback riding, tennis, and mini-golf.[\/vc_toggle][vc_toggle title=”Is the app free to download and use?” css=””]The app is completely free to download and use. There are no hidden costs for membership in the loyalty program.[\/vc_toggle][vc_toggle title=”Which devices does the app support?” css=””]The app is available for both iOS and Android devices. You can download it from the App Store for iOS devices or Google Play Store for Android devices.[\/vc_toggle][vc_toggle title=”How do I register for the Ranch Ramarin Loyalty Programme?” css=””]To register, download the app, click \u201cRegister,\u201d enter the required information (name and email), create a password, and accept the terms of use and privacy policy.[\/vc_toggle][vc_toggle title=”What is the minimum age to use the app?” css=””]The app is intended for users aged 16 and older. Users under 16 need parental or legal guardian consent to use the app.
\n[\/vc_toggle][vc_toggle title=”How can I change my personal information in the app?” css=””]You can update your personal information in the \u201cMy Profile\u201d section of the app. Here you can update your name, surname, email address, phone number, and other details.
\n[\/vc_toggle][vc_toggle title=”How can I earn points through the app?” css=””]You can earn points in several ways: by scanning receipts from the Ranch Ramarin restaurant, participating in surveys, making reservations and using services, or through the friend referral programme.[\/vc_toggle][vc_toggle title=”How do I scan a receipt to earn points?” css=””]In the app, select the \u201cScan Receipt\u201d option, allow camera access if needed, and take a photo of your receipt from the Ranch Ramarin restaurant. The system will automatically recognize the fiscal data and assign the corresponding points.[\/vc_toggle][vc_toggle title=”How much are the points worth?” css=””]The value of points is defined as 1 point = 1 EUR.[\/vc_toggle][vc_toggle title=”Do the points have an expiration date?” css=””]Information about point expiration can be found in the app, or you can contact customer support. We generally recommend checking your points regularly.
\n[\/vc_toggle][vc_toggle title=”How do I book an activity through the app?” css=””]To reserve an activity, select the \u201cReservations\u201d option in the app, choose the desired activity (horseback riding, tennis, mini golf, etc.), select the date and time, and confirm the reservation. You can pay with points, on-site, or via a generated payment slip (for certain activities).
\n[\/vc_toggle][vc_toggle title=”Can I cancel a reservation, and how?” css=””]Yes, you can cancel a reservation via the app under \u201cMy Reservations\u201d by selecting the reservation and tapping \u201cCancel Reservation.\u201d Please note that cancellation rules may vary depending on the service.
\n[\/vc_toggle][vc_toggle title=”What permissions does the app require and why?” css=””]The app requires access to the camera (for scanning receipts and QR codes), storage\/gallery (to upload receipt images), internet (for basic functionality), and notifications (to send information about offers and reservations).
\n[\/vc_toggle][vc_toggle title=”How do I protect my privacy in the app?” css=””]Your data is protected according to our Privacy Policy. We recommend using a strong password, regularly updating the app, and not sharing login credentials with others.
\n[\/vc_toggle][vc_toggle title=”What if I forget my password?” css=””]On the login screen, select \u201cForgot Password?\u201d Then enter your email address and follow the instructions sent via email to set a new password.
\n[\/vc_toggle][vc_toggle title=”How can I delete my user account?” css=””]You can delete your user account and all associated data via your profile in the app settings. Alternatively, contact our customer support.
\n[\/vc_toggle][vc_toggle title=”Who can I contact for additional questions or issues with the app?” css=””]For all further questions or problems, you can contact our customer support via email at info@ranc-ramarin.hr or by phone at +385 91 549 22 37.[\/vc_toggle]

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Download the App and start collecting points today!<\/span><\/h2>\n

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Take full advantage of our loyalty program \u2013 downloading the app is completely free.<\/span><\/p>\n

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\"Google<\/div><\/div><\/div><\/div><\/a>[\/vc_column_inner][vc_column_inner width=”1\/2″]
\"Preuzmi\"<\/div><\/div><\/div><\/div><\/a>[\/vc_column_inner][\/vc_row_inner]
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